Privacy Policy
Welcome
This Privacy Policy explains how PNS Associates (“we”, “us”, “our”) collects, uses, shares, and protects personal information when you visit our website, enquire about listings, book site visits, engage advisory/training, or otherwise use our services (“Services”).
By accessing our website or submitting information, you consent to this Policy. We may update it periodically and will indicate the Last updated date below. Your continued use of the Services means you accept the revised Policy.
Last updated:
Who we are
PNS Associates is a real-estate advisory and property services business operating in India. We market, sell, and lease residential/commercial properties and provide real-estate training and related consultancy. For certain projects, we may act as channel partners of developers/owners.
Our role in a specific transaction (developer/owner/broker/channel partner/advisor) will be disclosed in the relevant documentation you sign.
Information we collect
We may collect the following categories of information:
- Identity & contact: name, email, phone, address, city/state, organisation.
- Enquiry & transaction: property preferences, budget, site-visit schedules, booking/transaction details, documentation required for KYC/verification.
- Training & events: course enrolments, attendance, assessments, certifications (if applicable).
- Payment: limited payment details you provide to complete fees/charges (most payments are processed via third-party gateways—see “Sharing” below).
- Usage & technical: IP address, device/browser info, pages viewed, time on site, referral source, and cookie identifiers (see Cookie Policy).
Where lawful/necessary, we may also collect information from public sources or verified third parties (e.g., developers) to complete due diligence.
How we use your information
We process personal information to:
- Respond to enquiries, share listings, schedule site visits, and provide proposals.
- Facilitate bookings, documentation, KYC/AML checks, and post-sale/lease coordination.
- Deliver training, workshops, certifications, and support.
- Send service communications and—where permitted—marketing about properties or training.
- Operate, maintain, secure, and improve our website and Services.
- Comply with legal/regulatory requirements (e.g., tax, record-keeping, consumer protection).
Legal bases: consent, performance of a contract, legitimate interests (e.g., service delivery, fraud prevention), and compliance with legal obligations.
Sharing of information
We do not sell your personal information. We may share limited data with: (a) developers/owners for property discussions and bookings; (b) service providers (IT, hosting, CRM, payment gateways, courier, marketing tools) bound by confidentiality; (c) advisors (legal, financial, valuation) where necessary; and (d) regulators or authorities when required by law.
In channel-partner engagements, your details may be shared with the relevant developer/owner strictly to process your request or transaction.
Data retention & security
We retain personal data only for as long as needed for the purposes described or as required by law/contract. We use reasonable technical and organisational safeguards to protect data against unauthorised access, alteration, disclosure, or destruction.
Despite safeguards, no method of transmission or storage is 100% secure. If a data incident occurs, we will act in accordance with applicable laws.
Your rights & choices
Subject to applicable laws, you may:
- Request access to, correction or deletion of your personal information.
- Object to or restrict certain processing, or withdraw consent (where processing is based on consent).
- Opt out of marketing at any time via unsubscribe links or by contacting us.
- Request data portability where applicable.
To exercise these rights, email us at info@pnsassociates.in. We may require identity verification before acting on requests.
Electronic communications
When you visit our website or communicate with us by email, phone, WhatsApp, or by submitting any form on our website, you are communicating with us electronically. We may keep records of these communications (including your contact details and enquiry information) so that we can respond to you, provide requested services, and maintain proper business records.
We collect information from you only when you voluntarily provide it—for example, when you fill out a form, request a callback, register for a service, schedule a site visit, or contact us. Depending on the purpose, you may be asked to provide details such as your name, email address, phone/mobile number, and enquiry preferences. You may also browse our website anonymously, subject to cookies and technical logs described in this Policy.
By submitting your personal information and contact details, you consent to receive communications from us regarding your enquiry, services, updates, and (where permitted by law) marketing messages via email, SMS, phone call, WhatsApp, or similar communication channels. You agree that electronic communications we provide to you satisfy any legal requirement that such communications be in writing. You can opt out of promotional communications at any time by contacting us or using available unsubscribe options.
Note: We will send service-related communications as required to respond to your request. Marketing communications will be sent only as permitted under applicable laws and your preferences.Cookies & tracking
We use cookies and similar technologies to operate the website, remember preferences, measure performance, and (where permitted) personalise content/ads. See our Cookie Policy for details and how to manage your preferences.
You can control cookies via your browser settings. Blocking some cookies may impact site functionality.
Children & cross-border transfers
Our Services are not directed to individuals under 18, and we do not knowingly collect children’s data. If you believe a minor has provided information to us, please contact us for deletion.
Where data is transferred outside India (e.g., cloud hosting), we implement appropriate safeguards and require vendors to protect your information.
Contact
For questions or requests regarding this Policy, contact:
PNS Associates
info@pnsassociates.in •
